Bank Australia
Based in Melbourne, Bank Australia Limited is one of the largest customer-owned banks in Australia with over 184,000 members, 540 full-time employees and 14 branches across the country. It provides high-quality banking products and services including transaction and savings accounts, term deposits, consumer and commercial loans, car loans, mortgage lending, refinancing, low rate and rewards credit cards, Visa debit cards, phone and online banking, mobile banking app, foreign exchange, international money transfers as well as home, travel and motor vehicle insurance. Moreover, you can make deposits through Australia Post. More than 50% customers consider Bank Australia to be their main financial institution and 89% customers are satisfied or extremely satisfied with Bank Australia. Less than 7% reported being dissatisfied. The company was formerly known as Bankmecu and changed its name to Bank Australia in August 2015. Bankmecu (previously Members & Education Credit Union) became the first customer-owned bank in Australia in 2011. For the financial year ended June 30, 2023, Bank Australia Ltd had total revenue of $221.7 million, net profit after tax of $52 million, total assets of $10.5 billion and customer deposits of $7.8 billion.
February 1, 2024
Qudos Bank and Bank Australia announced their intention to explore a merger between two customer owned banks.
Fast Facts:
Number of customers: 184,290
Number of employees (FTE): 542
Customer satisfaction: 88.6%
Savings Accounts:
Online Saver ($5,000–$150,000+)
Christmas Saver (any balance)
Bonus Saver ($0.01–$250,000)
MySaver ($0.01–$50,000)
Commercial Saver ($10,000+)
Credit Ratings:
(Long-term/Short-term)
Moody's: Baa1/P-2
Standard & Poor’s: BBB/A-2
Ratings as of March 2024
Head office address:
Head office address:
222 High Street
Kew, Victoria 3101
Australia
Website: bankaust.com.au
Phone number: 132 888
Working Hours
Monday - Friday, 8 am - 8 pm
Saturday, 9 am - 2 pm
BSB number: 313 140
ABN: 21 087 651 607
Australian Credit License: 238431