Heritage Bank Ltd

Heritage Bank headquarters address
Heritage Bank HQ

Heritage Bank Limited (formerly Heritage Building Society) is the biggest mutual bank in Australia with over 10 billion in assets, 790 full time equivalent employees and 58 branches in Southern Queensland and New South Wales (Western Sydney region). It also has plans to open branches in Melbourne, Victoria. Heritage is the best bank in Australia according to Forbes’ 2020 World’s Best Banks list. The company offers transaction and savings accounts, kids accounts, pension plus accounts, business cheque and body corporate accounts, farm management deposits as well as low rate personal and business loans, car and home loans, Visa debit cards, Visa platinum and classic credit cards and business cards. It also offers international and travel banking, foreign exchange, various insurance products, self-managed super retirement funds, online banking, mobile banking app and more. Heritage is a national player in the home loan market with mortgage brokers in every state and territory. The company was formerly known as Heritage Building Society and was rebranded as Heritage Bank in 2011. Heritage Building Society was created through the merger of Toowoomba Permanent Building Society and Darling Downs Building Society in 1981. For the year ended 30 June 2020, Heritage Bank reported net profit after tax of $36.3 million, interest income of $334 million, total assets of $10.7 billion, retail deposits of $8.4 billion, loans of $8.6 billion and members’ funds of $611 million.

Head office address:
Heritage Plaza
6th Floor, 400 Ruthven Street
Toowoomba QLD 4350

Phone number: 13 14 22
Heritage Access Line: 13 14 72
International Call: +61 7 4690 9000
ABN number: 32 087 652 024
Website: www.heritage.com.au

Opening hours:
Monday - Thursday: 9 am - 4:30 pm
Friday: 9 am - 5 pm
Saturday, Sunday - Closed

Updated February 25, 2021