Heritage Bank

Heritage Bank Limited is one of Australia’s leading mutual financial institutions with over 330,000 customers, 900 full time employees and 60 branches in Southern Queensland and New South Wales (Western Sydney region). The Bank's products and services are transaction, savings, kids and pension plus accounts, business cheque and body corporate accounts, farm management deposits, low rate personal and business loans, car and home loans as well as Visa debit cards and platinum & classic credit cards. It also offers international and travel banking, foreign currency exchange, various insurance products, self-managed super retirement funds, online banking, mobile banking app, business cards and more. Heritage is a national player in the home loan market with mortgage brokers in every state and territory. The company was formerly known as Heritage Building Society and was rebranded to Heritage Bank in 2011. For the year ended June 30, 2022, it had $12.3 billion in total assets and $10 billion in deposits.

In March 2023, Heritage Bank merged with People’s Choice Credit Union to form Australia’s largest customer-owned financial institution with more than $23 billion in assets, 730,000 members and about 100 branches across Queensland, South Australia, New South Wales, Victoria and the Northern Territory. The merged entity adopted the legal name Heritage and People’s Choice Limited.

Head office address:
Heritage Plaza
6th Floor, 400 Ruthven Street
Toowoomba QLD 4350
Australia

Phone number: 13 14 22
Heritage Access Line: 13 14 72
International Call: +61 7 4690 9000
Website: www.heritage.com.au

ABN: 11 087 651 125
AFSL & Australian Credit Licence: 244310

Opening hours:
Monday - Thursday: 9 am - 4:30 pm
Friday: 9 am - 5 pm
Saturday, Sunday - Closed

Last updated January 30, 2025