Heritage Bank

Heritage Bank headquarters address
Heritage Bank HQ

Heritage Bank Limited, one of Australia's largest mutual financial institutions with about $12 billion in assets, 810 full time employees and 60 branches in Southern Queensland and New South Wales (Western Sydney region). It also has plans to open branch in Melbourne, Victoria. Heritage is the best bank in Australia according to Forbes list of Worlds Best Banks 2020. The company offers a wide array of products and services including transaction, savings, kids and pension plus accounts, business cheque and body corporate accounts, farm management deposits, low rate personal and business loans, car and home loans as well as Visa debit cards, and platinum and classic credit cards. It also offers international and travel banking, foreign currency exchange, various insurance products, self-managed super retirement funds, online banking, mobile banking app, business cards and more. Heritage is a national player in the home loan market with mortgage brokers in every state and territory. The company was formerly known as Heritage Building Society and rebranded as Heritage Bank in 2011. For the year ended June 30, 2021, it reported net profit after tax of $45 million, interest income of $284 million, total assets of $11.9 billion, retail deposits of $9.4 billion, total loans of $8.9 billion and members’ funds of $657 million.

In August 2021, Heritage announced  that it has entered into a non-binding Heads of Agreement with People's Choice Credit Union to explore a merger between the two entities. Should plans proceed, it is estimated that the merger will occur on or before 1 July 2022.

Head office address:
Heritage Plaza
6th Floor, 400 Ruthven Street
Toowoomba QLD 4350

Phone number: 13 14 22
Heritage Access Line: 13 14 72
International Call: +61 7 4690 9000
ABN number: 32 087 652 024
Website: www.heritage.com.au

Opening hours:
Monday - Thursday: 9 am - 4:30 pm
Friday: 9 am - 5 pm
Saturday, Sunday - Closed

Last updated November 5, 2021