NGM Group

Newcastle Greater Mutual Group Ltd (NGM Group) is the largest customer-owned bank in Australia based on total assets. With over 1,600 employees, it offers a broad suite of retail banking products and services to more than 600,000 Australians. The company’s offerings include everyday and savings accounts, term deposits, personal and home loans, credit cards, general insurance, business banking and lending, financial planning, foreign currency and international services as well as digital banking including full-service app and online banking. NGM is #1 and #6 in Australia in 2023 Forbes World’s Best Bank rankings. The Group’s branches span the Sydney-basin to the Gold Coast and NSW Central West. In 2023, NGM invested more than $5 million by way of community support. The company was formed in March 2023 through the merger of two leading customer-owned financial institutions: Newcastle Permanent Building Society and Greater Bank Limited.

NGM Group brands:
Greater Bank
Newcastle Permanent

Headquarters address:
307 King Street
Newcastle West
NSW 2302

Phone numbers:
Greater Bank: 13 13 86
Newcastle Permanent: 13 19 87

ACN: 087 651 992
Australian credit licence: 238273