Police Bank

Police Bank Ltd Overview
Police Bank office

Police Bank Limited is an Australian customer-owned bank established in 1964 by a group of police officers. It provides high-quality products and services primarily to NSW Police Force, the Australian Federal Police and state of Tasmania. With over 75,000 members and 170 employees, it offers transaction, savings and retirement plus accounts, personal and car loans, fixed term deposits, mortgages, motor vehicle insurance, home, contents and travel insurance as well as Visa credit and debit cards, refinancing, online banking, Police Bank App, foreign currency exchange, college student services, financial planning, edvest service and more. It was formerly known as NSW Police Credit Union (PCU) and changed its name to Police Bank in December 2012. The company is supervised by APRA (Australian Prudential Regulation Authority). In 2018, Tasmania-based Heritage Isle Credit Union (HICU) merged into the Police Bank and now operates as Bank of Heritage Isle. Police Bank also has the Border Bank brand (formerly Customs Bank) for employees of Department of Home Affairs, their families and associated community groups. As at 30 June 2023, Police Bank Ltd had $2.6 billion in total assets, $1.98 billion in loans and $2.1 billion in deposits.

Credit Ratings:
Long-term IDR: BBB+
Short-term IDR: F2
Outlook is stable
Rating as of March 2024

Police Bank Awards

Money Magazine:
Investment Lender of the Year
Cheapest Personal Loan
Cheapest Balance Transfer
Best Kids Savings Account

Mozo Experts Choice:
Australia’s Best Small Bank
Personal Loan Provider of the Year
Low Rate Credit Card
Balance Transfer Credit Card
Excellent Credit Personal Loan
Green Personal Loan
Used Car Loan

Head office address:
25 Pelican Street
Surry Hills, Sydney
NSW Australia 2010
Website: www.policebank.com.au

Phone number: 131 728
Opening hours:
Monday - Friday, 9 am - 5 pm
Saturday, Sunday - Closed
BSB number: 815 000
ABN: 95 087 650 799

Police Bank Branches

Shop 2, 121 Marcus Clarke Street
Canberra ACT 2601
Phone number: (02) 6206 7000

Police Academy, McDermott Drive, Goulburn, NSW
Tel: (02) 4827 1000

Shop 311A - Narellan Town Centre
326 Camden Valley Way, Narellan, NSW, 2567

1010 LaTrobe Street, Docklands, Melbourne, VIC
The Branch doesn't offer cash deposits or withdrawals, ATM is available.

25 Pelican Street, Surry Hills, NSW, 2010

24 Bolton Street, Newcastle, NSW, 2300
Tel: (02) 4908 6200

76 Market Street, Wollongong, NSW, 2500
The Branch doesn't offer cash deposits or withdrawals, ATM is available.